Help - Questions & Answers (Please click relevant heading)

Registering

Creating your free profile & registration

After registration and creating your free profile you will be sent an email to the address you used when registering. A link will be provided to confirm your email address is correct and clicking this link will activate your registration for vetting. (If you are unable to find our email, please check your 'Spam' folder where sometimes genuine emails arrive and set your account to accept our emails so we and our members can communicate with you).

If we do not acknowledge receipt of your profile your email address may not have been entered correctly or your registration was not acceptable for our site. When your registration has been vetted and accepted you will receive our 'Welcome' email containing your log on details. For members searching our database, it is important that your Country, County/State/Province and Town are entered correctly. Use our 'Specify if not listed' box and those places not listed will be included on our database.

I'm having difficulty registering

If all the compulsory data required on the first page (Basic Profile) of registration has been included...

1. Check your PC is set to the correct Time and Date, if not please reset and try again

2. Go to your Internet browser top of screen, select 'Tools' 'Internet Options'. At 'Temporary Internet Files' click 'Delete Files' and then 'Delete Cookies'. This will remove only your temporary internet files stored in a folder, will speed up your PC and may clear any problems you are experiencing.

I get a message saying my email address is invalid?

1. Go to Internet Explorer, Mozilla Firefox or Netscape Navigator, (avoid using other front ends such as AOL/Hotmail/Yahoo/Lycos/MSN or similar) enter our web address http://www.newfriends4u.com and try again. We recommend Mozilla Firefox.

2. Go to your Internet browser top of screen, select 'Tools' 'Internet Options'. At 'Temporary Internet Files' click 'Delete Files' and then 'Delete Cookies'. This will remove only your temporary internet files stored in a folder, will speed up your PC and may clear any problems you are experiencing.

I have registered but my profile is not active and I've not received my Member ID & Password

1. After registering, automatically you are sent an email asking for validation of your email address. Please check your email account (If you are unable to locate our email, check your Junk/Spam folder, sometimes genuine email can arrive there, then set your email account to accept our email so we and our members can communicate with you).

2. If you did not validated your email address and activate your registration by clicking the link provided within 21 days, your registration will appear invalid and be deleted. This final step of registration is necessary to check if the email address is correct, to prevent hoax registrations on our site.

3. Your registration was not accepted or suitable for our site

No password confirmation or communication received from us

This would indicate that the email address you provided when registering has became invalid, there is a problem with your service provider, or if you have not received a reply to your email enquiry, your answer was already displayed in our help pages.

Guidance on wording your ad

To receive more responses to your profile we recommend including and ad to your profile and one that is interesting, exciting and honest. Describe yourself first, let our other members know what what you are looking for, make your preferences known, but be careful of getting too specific. Poor grammar and spelling can be a major turn-off, check your grammar, spelling and avoid abbreviations.

Show your sense of humour, focus on who you are rather than what you are not. Attach a photo; those members with photos receive a far greater response to their profile than those members without. Members can get our free article 'How To Write A Winning Profile', which will help you to create a profile advert that attracts the people you want!

Logging On Successfully - My Password

How do I log on? - I can't log on!

Make sure you have an active account (your account may be under review if just registered) and follow Steps 1 to 6 Below:

1. Click this link Log On or copy and paste this link into your Internet browser: http://www.newfriends4u.com/myprofile.php

2. Enter your 'registered' Email Address.

3. Enter your password into the box displayed. (directly underneath where you have entered your registered Email Address).

4. Click the 'Logon' button.

NOTE: ALL PASSWORDS generated via our system end in TWO NUMBERS. If your password has ZERO ZERO this can easily be mistaken for the letters 'O' for Orange. Please try again ensuring you enter the last two digits as numbers, if you fail to log on, just copy and paste your password into the appropriate box.

5. If you are still unsuccessful and sure the email address and password entered is correct then:

a) Clear your computers cache and cookies, don't know how to do this? Google 'removing old cache [your web browser name]' or:
b) Quickly overcome the problem by using or downloading a different free Internet web browser, such as 'Mozilla Firefox' recommend for its speed and reliability, Google's 'Chrome' or 'Opera'.

I've tried all the above but cannot log on successfully?

1) You are either entering an invalid password or incorrect email address, please do not contact us! (We can only repeat what is already written here)

2) Request a new password, which you should received within minutes by clicking this link: Request Password (or copy and paste this link into your Internet Browser: http://www.newfriends4u.com/logon.php?do=passreq)

3) If you fail to log on try removing your PC's old cache, if you don't know how to do this, Google 'removing old cache [your web browser name]'. Then click here and try again. Enter your email address and copy paste your password into the appropriate box.

4) If you fail again, to quickly overcome the problem download or use an alternative free internet web browser suce as 'Mozilla Firefox' recommend for its speed and reliability, Google's 'Chrome' or 'Opera'.

No Password Received?:

1. Our email may have been received in your Junk/Spam folder. Check your Junk/Spam folder and if this is the case, please set your email account to accept our email.

2. Check any other email accounts, you may have used a different email address when you registered c) Your registered email address is invalid.

3. Your email account is not receiving mail.

4. Your email account is full and reached its limit.

5. Your profile is no longer active on our site.

Followed All Above Instructions But Still Unable To Log On?:

This is then a problem related to the browser you are using. We suggest that you use an alternative Internet Browser and we highly recommend Mozilla Firefox for its speed and reliability. To download free, search for 'Mozilla Firefox Download'. After downloading you will find you are able to log on successfully.

What is my password?

Your password can be found in our 'welcome' email, which is automatically sent after you have confirmed your email address by clicking the activation link provided and we have accepted your membership onto our site. (Membership acceptance can take up to 24 hours)

If you have not received either our 'activation' or 'welcome' email or any communication from us, please check your Spam/Junk folder of the email address you registered with. If you are unable to locate any of our emails:

1. The email address you registered with was invalid.

2. There is a problem with your service provider.

3. Your registered email account if full and no longer receiving email.

4. Your profile is no longer active on our site.

Click here to get a new password enter the email address you registered with, and a new password will be sent within minutes automatically.

How do I recover my original password?

For security reasons, we do not store plain text passwords on our system and so cannot recover forgotten passwords. You can, however, request a new random password to be generated and emailed to you by clicking the link provided at the log on box. To receive a new password you will be required to enter the same email address, which you used to register with. Your password can be changed to one of your choice by clicking My Profile

Logon Failed?

This would indicate that:

1. Your log on information is incorrect please see question 'How to logon successfully' above.

2. Your profile is no longer active: a) your email address became invalid. b) was removed for breaching our 'Terms and Conditions' as displayed under 'Termination'.

I am unable to stay logged on I am continually being returned to the log on screen?

How do I get out of a page loop?

1. Check the time and date on your PC are correct.

2. If your time and date are correct, copy and paste this link http://www.newfriends4u.com/myprofile.php or if you are registering this link: http://www.newfriends4u.com/register.php

directly into the web browser at 'Internet Explorer', or preferably we recommend 'Mozilla Firefox', avoid using front end sites such as Hotmail, MSN, AOL, Yahoo or similar.

3. Clearing your old cache may also solve the problem, to do this go to your Internet browser top of screen, select 'Tools' 'Internet Options'. At 'Temporary Internet Files' click 'Delete Files' and then 'Delete Cookies'. This will remove only your temporary internet files stored in a folder and will also speed up your PC.

4. Check your Cookies are switched ON, as below:

How to check your cookies are switched on

Our site uses Internet cookies a convenience feature to eliminate the need for you to logon every time you access a member only page from this site. If your browser is not configured to accept cookies you will be prompted to logon on every time you access a member only page. Learn how to configure your browser to accept cookies

What are Cookies?

A cookie is a file that is created by a web site which stores information about you and your preferences. Cookies have a pre-set expiry period and you will be asked to logon again when you have not accessed the site for a period of time.

One of the primary purposes of cookies is to provide a convenience feature that you can use to save time. The purpose of a cookie is to tell the Web server that you have returned to a specific Web page.

BROWSER ALREADY CONFIGURED TO ACCEPT COOKIES?
Make sure the time set on your computer is set correctly (if the date is wrong your login cookie may not be saved properly).

My Profile & Options

I cannot find my profile. It appears to have been deleted. Why?

A profile would be deleted if:

1. You have requested it to be deleted

2. Used 'My Profile and Options' to delete your profile

3. Messages sent via our system to your registered email address bounced and we and our members could not communicate with you

4. You violated our Terms & Conditions at section 3. TERMINATION

5. If you feel you do not fit into any of the above then our system may have wrongly identified you please accept our apologies and you will have to create a new profile.

How do I update my personal information, advert or photo

Go to My Profile and update using the links seen under your photo image.

Change of email address

If your email address changes go to My Profile , under the heading "I'd like to update" select 'My email address'. If your Internet provider reports that your address no longer exists then NewFriends4U.com may subsequently close your account, resulting in loss of your membership.

How do I change my password to one of my choice?

Go to My Profile , under the heading "I'd like to update" select 'My Password'.

Can I hide my profile?

To hide your profile, go to My Profile, under the heading "I'd like to update" select 'My member options'. This will prevent people finding your profile in a search. By hiding your profile you can:

1. Use the site to only search, send and receive messages from those you have selected to communicate with. Those members you have chosen to contact are the only people who will be able to see your profile.

2. Choose to temporarily hide your profile. Your username and password will remain valid when you return to the site.

To be found in searches you will need to proceed as above.

How do I delete my profile

To delete your profile go to My Profile and under the heading "I'd like to update" select the link 'My member options'.

My Photos

Why should I attach my photo?

Many members choose only to look at or respond to profiles with photos so if you don't have your photo on NewFriends4U.com, you are missing out on all the action! A nice picture of yourself adds personality and presence to your profile. Members receive 10 times more responses than members without, so why not boost interest and increase contacts by uploading your photo today! Our search facilities list all the latest, active profiles and those with photos first. To upload your photo go to 'My Profile', Select the link available under the photo image and follow our guidelines of acceptability.

Uploading my photo

Attaching a photo to your profile will dramatically increase your responses!

1. Go to 'My Profile' and Select the link available under the photo image and follow our guidelines of acceptability.

2. When uploading your photo it should ideally be in JPG (JPEG) file format. Max file size 100KB. Please avoid very small photos. Your photo size should be at least 150 X 240 pixels. Anything smaller may not be accepted by our moderators.

3. Unable to upload your photo successfully? You can use our contact us form and attach your photo providing it has been saved in .JPG format only and we will upload for you.

NOTE: We cannot upload photos saved in .DAT format.

Can I upload more than one photo?

Members can upload one photo as outlined in our list of what is acceptable as displayed when uploading your photos to your main profile. Premium members can upload up to 15 additional photos on your profile page and enter a photo title and comment for each photo. Should a member of our service find any uploaded additional photos offensive they may be removed. Only logged on registered members can view premium member's additional photos.

How do I switch my additional photos to be my main profile photo?

You cannot switch your additional photos to be your main profile photo. To change your main profile photo you will need to select the link provided 'upload photo' displayed on your 'My Profile' page.

Why has my main photo been rejected?

Please ensure you check what is not acceptable when uploading your main profile photo as displayed on the upload photo page. To upload your photo, go to 'My Profile' where you will see a link to upload your photo.

Searching Facilities

How do I search specifically for a Members ID or view my full profile?

Click 'My Profile' log on, and click 'Search' which then takes you to 'Advanced Search'. Under the 'Search now' button, on the right, you will see a link 'lookup a member ID'.

Is there a way I can search for a specific location?

Use our Advance Search facility, you will need to log on first, then click 'Search' (available for members only).

I don't get many compatible results when I use Advance Search?

Advance Search is based on what other people enter in their own profiles. By selecting too much criteria, you are reducing your result and will only get results from people who have filled in all that information.

We recommend that if something is not that important to you, don't select and leave unspecified. The best way to search is to start by only including the things that are absolutely essential...then add 'nice to haves' until you get a list of members that is about right for you!

We also suggest not being too restrictive with selecting just one county/region, and to also select those on the borders. Just selecting a town may also be too restrictive. Opening your age range criteria may also help.

Our site is continually growing and changing daily and new members are appearing all the time, we feel sure that you'll find new people online soon, so do keep trying!

Contacting Members & 3D Virtual Chat

How does sending and receiving email work?

NewFriends4U.com operates its own interactive messaging service. Messages can be located in your message box which are stored in our system. When a new message is received in your message box an email will automatically be sent you. In order to respond, simply hit the link received in your email, you will be asked to log on and this will take you directly to your message box. No one receives your email address until you decide to give it to them.

How does 3D virtual chat work?

Basic(free)members must be invited to chat by a Premium member

Upgrade to a Premium membership to invite a member to chat

NOTE: If you have hidden your profile you will not be visible online for virtual chat.

Why are members on the site who have not logged on for over 3 months been removed?

When a member registers their profile will remain on our site for as long as they choose. However, if a member never logs on after they have created a profile during a period of 120 days they are automatically removed from our system.

We allow our members full control of their profile, if a member no longer wishes to have a profile on our site they can select to delete it by going to 'My Profile', alternatively a request can be made for their profile to be removed.

When a member meets someone, or their circumstances change for whatever reason, they can select to hide their profile from searches. Members can be inactive for some time and then suddenly become active and make their profile visible again.

Our website is continually being updated and any profile who's email address becomes invalid are automatically removed.

If a members profile appeals and they have not logged on for over 3 months please don't let this deter you. By sending them a message they are notified via our system and will hopefully log on to see who is showing an interest in their profile. If they are interested in your profile and message we are sure they will contact you.

How do I get the "Real" email address of another member?

For security reasons, we never provide the real e-mail address to any other member or any organization outside of our site.

Using My Message Box

How do I use my message box?

1. Go to 'My Profile', where you will find a 'Message Preview' window (messages can be opened using links displayed).

2. Click the link 'View my messages' seen under the preview window.

3. To open and read messages, click the message link.

4. To view a member's full profile, click the link in the heading of the opened message showing the members ID.

5. To view your sent messages: a) From your full 'message box' window, click the link beneath your message box, 'View sent messages'. b) If you have a message open, click 'received messages' then 'View sent messages'.

6. To delete messages click the left box alongside the message/s you would like to delete (which generates a tick). Select 'delete selected'.

Why are some message links blue and others grey?

If you are a free member and have received a 'message from' a subscribed member it will be displayed with a blue subject link so you can open, read and reply. NOTE: Member ID's displayed in brackets with either grey or blue links are no indication of membership status. 'Messages from' shown with a grey link indicate that neither you nor the senders are subscribed members, so one of you will have to subscribe in order to correspond.

How do I know if my sent messages have been read?

From your 'Message Box', click on the link 'view messages sent'. If the 'Message' link is not bold then your message has been read. If the link is bold it has not been read.

How do I delete a message?

click the left box alongside the name and message you want to delete and click the link 'delete selected'.

I can't find my messages - why have they been deleted?

1. When messages are received in your message box you are notified automatically by email. These message notifications should be kept safe so you always have reference of the members ID. Received messages will only be removed should you exceed our limit, which is quite large, and only the oldest will be removed, however, we recommend you maintain your mailbox the same as you would with any other email account.

2. Another reason a message may disappear would be if a member deletes their profile from the site or a member has been removed for breaching our terms and Conditions.

You notified me of a message received but can't find any message and the member no longer exists?

The member who sent you a message either deleted their profile, breached our terms and conditions, or exceeded our set number of contact messages by sending unsuitable content. To protect our members from scammers, spammers, anyone trying to sell something on NewFriends4U or breaching our Terms and Conditions of service are removed from our system. Although we make every effort to keep our site free of dishonest ads or unsolicited advertisements, we aren't always able to immediately discern which ads are legitimate.

We regularly police our website and if anyone escapes our automatic filters or moderators whose intention is to misuse our service in anyway, (as per our Terms and Conditions) we reserve the right to remove them. This we believe is for the benefit of our members, especially for those who are less experience with finding friendship online and who may therefore be more vulnerable than others.

Some of my sent messages are missing

The member/s you sent a message to:

1) May have deleted their profile.

2) Their email address may have become invalid and our system removed them.

3) Their profile may have been deleted for breaching our Terms and Conditions as displayed under 'Termination'.

Where has my member contact information gone?

See above information on why messages may be removed.

My Newsletters & Mailings

How do I customise my weekly new members newsletter?

Your new members newsletter is generated from your last search settings at Advanced Search. Ensure you are logged on, then click 'Search' and at the 'Advanced Search' screen select your preferences without being too restrictive. Your preferences are automatically saved and will be used to generate your next listing of new members.

I received an email notifying that I have received a new message, but it's not in my Message Box!

1. If we find that a member is sending spam messages they are removed instantly from our site together with all messages they sent. Although we make every effort to keep our site free of dishonest ads or unsolicited advertisements, we aren't always able to immediately discern which ads are legitimate. We apologize for this inconvenience. It was designed to protect you, our member.

2. If a member requests to be deleted, or they have deleted their profile, all traces of the message will also disappear.

How can I unsubscribe receiving newsletters and mailings?

Our weekly newsletter: With new members listing, site updates and special offers you can unsubscribe from these newsletter mailings at anytime by going to 'My Profile' select 'My Member Options' and simply uncheck the 'Send me notification emails & new member listings' checkbox..

Automatic message box notification mailings: This is related to new messages received in your message box and information about your message box. This is not a newsletter but message box notification information. This notification mailing can only be removed when your profile linked with your message box is removed from our site as they are connected to the profile you have placed and are part of how sending and receiving mail works on our site.

Automatic mailings for profile status and log on activity: These mailings are connected to the members profile displayed at NewFriends4U.com. This is not a newsletter but reminds the member receiving this mail message about their profile they have created. This is one way we try to ensure our active members are not contacting 'dead' profiles.

Should a member choose not to use the site they can remove their profile at 'My Profile'.

Where has my profile gone?

1. If your email address becomes invalid we will receive notification and your profile will be removed from our site as we and our members can no longer communicate via our system with you.

2. You may have selected at My Profile to delete your profile from our system.

3. Your profile was removed by our system for breaching our terms and conditions as displayed under 'Termination'.

4. If you feel you do not fit into any of the above then our system may have wrongly identified you please accept our apologies and you will have to create a new profile.

My Favourites / Who Likes Me

How do I delete someone from my favourites?

Click the link 'Remove from list' displayed at the bottom of the members basic information, you will be prompted for confirmation. You can add and remove favourites as often as you wish. PLEASE NOTE, you cannot remove another member from your "Who likes me" list.

I can't find a member who I saved in my favourites, where have they gone?

If a member deletes their profile this will remove them from your 'My Favourites' list.

Can members see that I have added them to my favourites?

Yes, when adding a member to 'My Favourites' list you automatically appear in their "Who Likes Me" list, it's a great way to show another member you could be interested!

A member who appeared in my 'Who Likes Me' list has disappeared?

This would indicate that the member has removed you from their 'My Favourites' list or has deleted their profile from the site.

How long will members remain in my favourites list?

Members will remain in your favourites list until you decide to delete them or the member deletes their profile

My Membership

I thought my membership was totally free?

It's free to create a profile and start using your free membership status as outlined on our 'Subscription' and 'Why Join' pages. However, we are unable to offer our entire service totally free (please see our terms and conditions of joining). The charge we make covers the cost of our service to you. We actively work on your behalf to enable us to introduce you to many new friends. As with any service/business, we are unable to labour for free, we have to cover our time and the financial expenses involved in order to make our service successful and available to you.

Upgrading and becoming a validated Premium Member offers you many additional features, you'll be able to communicate with our 'entire database of members' and not just with those who have subscribed, unlike other similar services. You get to use our entire website facilities created and designed just for you to achieve your aim. 'Premium Membership' indicates to our members that you have been validated by us, so members know you are genuine and sincere in your search. We believe the small charge we make is low and affordable for most people and consider it to be a great deal less than other similar paying services.

In terms of value, when considering the cost of 'just one evening out' in the hope of doing the same, the reality is it's going to cost you a great deal more! So we believe that, if you are serious in your search, the cost of subscription for premium membership is a pretty good deal!

Do I have to subscribe to communicate with members?

If you are a free member, you can send contact messages, but you can only communicate with subscribing members who have sent messages to you. Blue 'message from' links means you can communicate, grey 'message from' links means you or they will need to upgrade to initiate conversation. But unlike most other similar services, at NewFriends4U, as a subscribing member the benefit is that there are 'no' restrictions on communication with any of our members as we feel this is a much fairer system!

Why don't you offer a free trial?

Are you a member? Then you have a free trial! Becoming a premium member opens up our entire website facilities to you and opportunity of meeting many more people online fast! Communicating with subscribers ensures more online safety and they are naturally considered to be much more sincere in their search.

Why can I open some received messages and not others?

If you are a free member and have received a 'message from' a subscribed member it will be displayed with a blue subject link so you can open, read and reply. NOTE: Member ID's displayed in brackets with either grey or blue links are no indication of membership status. 'Messages from' shown with a grey link indicate that neither you nor the senders are subscribed members, so one of you will have to subscribe in order to correspond.

Can I block a member?

If you have subscribed to premium membership, yes you can choose to block and also unblock members. Blocked members are then alerted should they attempt to send you a message.

Can I see who's viewed my profile?

If you have subscribed to premium membership, yes you can. You will find a link on your 'My Profile' page.

How much does Premium Membership cost?

Our premium membership starts per month from just £8.33 GBP, $13.83 US Dollars and €9.50 EUR.

Are my card details safe?

YES. Your payment details are taken through a secure server. We don't authorise your payment details, this is done via a secure connection by way of our payment provider to Barclays Bank using the latest encryption technology available. No-one at NewFriends4u.com has access to your bank details as we do not store such information.

How does payment charges work and will you re-bill me?

Unlike many similar services we do not automatically re-bill. When a Premium subscription expires a profile simply reverts to being a Free Profile, you then have the option to upgrade again by using the 'upgrade link' on the my profile page. Your profile will still be seen online like any other profile.

I wish to cancel will I receive a refund?

At NewFriends4U you are able to view all our users before deciding to register and as a free member try the site as well as having the opportunity of communicating with those members who have subscribed before deciding to pay. Our 'open policy' is designed to help you make a considered choice in advance of joining the community. We don't therefore offer refunds after the point of subscribing as we have opened our entire website services to you. Your Premium membership period selected will remain active until expiry.

What happens when my premium membership expires?

You will receive an email to renew your premium membership or you can upgrade on your 'My Profile' page. Any unused portion of your premium membership will be added to your chosen subscription period. If you don't renew for premium membership your profile will automatically revert to free membership status and you will no longer be able to use the premium membership facilities. Your profile will still be seen online like any other profile. We do NOT repeat bill our customers.

Technical problems / Troubleshooting

The links do not work, why can't I open my messages?

If you are a free member, messages shown with a blue link indicate they have been sent from a subscribed member, so as a free member you can open, read and reply. Messages shown with a grey link indicate that neither you nor the senders are subscribed members, so one of you will have to subscribe in order to correspond.

How do I delete my old cache/temporary Internet files?

Windows Control Panel - delete Temporary Internet Files:

1. Click the Windows Start menu
2. Select Control Panel
3. Select Internet Options
4. Select the General tab
5. In the Temporary Internet Files section, click the Delete Files button
6. Do not check the clear Offline Content box, Click Ok
7. Close the Control Panel windows

Internet Explorer - delete Temporary Internet Files:

8. Open Internet Explorer
9. Select the Tools menu
10. Select Internet Options
11. Select the General tab
12. In the Temporary Internet Files section, click the Delete Files button
13. Do not check the clear Offline Content box. Click Ok
14. Click Ok to close the Tools window

FireFox (Mozilla) - clear browser cache

15. Open FireFox (Mozilla)
16. Click the Tools menu
17. Click Options
18. Click Privacy
19. Click the Clear button for Cache

AOL 9.0 - clear browser cache:

20. Click Settings
21. Select the Index tab, and click Internet [Web] Options
22. Under Browsing History, where it says to Delete temporary files, cookies, saved passwords, and web form information, click Delete
23. Wait while the files are deleted, then click OK

AOL 7.0

24. In Keyword, enter: PREFERENCES. Or, on the Settings menu on the AOL toolbar, click Preferences
25. In the Organization section of the Preferences window, click Internet Properties (WWW)
26. In the Temporary Internet Files section, click Delete Files
27. Click OK

Netscape - clear browser cache

28. Open Netscape 29. Click the Edit menu 30. Click Preferences 31. Click Advanced (It expands to show a list of options)
32. Click Cache
33. Click Clear Memory Cache
34. Click Clear Disk Cache
35. Click OK

I am unable to stay logged on I am continually being returned to the log on screen?

How do I get out of a page loop?

1. Check the time and date on your PC are correct.

2. If your time and date are correct, copy and paste this link http://www.newfriends4u.com/myprofile.php or if you are registering this link: http://www.newfriends4u.com/register.php

directly into the web browser at 'Internet Explorer', or preferably we recommend 'Mozilla Firefox', avoid using front end sites such as Hotmail, MSN, AOL, Yahoo or similar.

3. Clearing your old cache may also solve the problem, to do this go to your Internet browser top of screen, select 'Tools' 'Internet Options'. At 'Temporary Internet Files' click 'Delete Files' and then 'Delete Cookies'. This will remove only your temporary internet files stored in a folder and will also speed up your PC.

4. Check your Cookies are switched ON, as above.

Log on, become active and get results!

Did you know that in searches your profile will display the date when you last logged on to the site? Also by being active your profile will be listed much higher in searches resulting in many more contacts? If members see you as inactive this will Greatly Reduce the number of contacts you receive. To make your profile active Log On Now!